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METRO Cash & Carry's "Human Capital Development" was rated #1 in the international
Dow Jones Sustainability Index, 2014 and 2016


Personal development

METRO Cash & Carry’s success depends on qualified and well-trained staff. We help our people reach their goals by clearly defining job requirements and qualifications, and then ensuring their personal development plan is matched to help them push the boundaries further. Lifelong learning is triggered across all functions and levels – starting from the store sales staff until executive level. 

Learning opportunities

Whether you work in store, or in our head offices, we invest in your personal development from day one. Depending on your skills and job requirements, your training may cover functional skills, personal development or leadership training.

Established in our corporate headquarters, METRO Cash & Carry’s House of Learning provides a wide-ranging learning portfolio. Our diverse group of internal and external trainers share their expertise and personal experiences to develop professionals and leaders and ensure our practices and standards are maintained across all stores and countries.

What’s more, we’re always welcoming up-and-coming business experts to join our qualification programme. We value the innovative ideas and knowledge of people at every level and becoming a part-time trainer for an international audience is a sure way of elevating their expertise and skills to the highest level. Enjoy our learning opportunities which are an effective mix of various methods, such as:

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for self-studying independently from location and time.

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for an in-depth opportunity to experience, discuss, reflect and test new behaviours and skills. The sessions are conducted locally or at our international campus in Royaumont, France.

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Videos and learning events
with gamification elements.

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Webinars and massive open online courses
that incorporate video lectures, articles, discussion groups and quizzes.

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Social and self-initiated learning
We also trigger each one’s self-learning initiative by providing a digital Open Learning Platform including internal and external content that inspires! Available 24/7 with your digital METRO device, you can explore literature, videos, eLearning and massive open online courses.

Join the learning community on our internal social media platform and exchange with international colleagues in communities of practice.

Wine specialist

MAKRO has helped me grow in so many ways as a wine expert, and I am reminded of this every day.

Bernadeta Jarosz, MAKRO wine expert

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Store staff development

We strive to inspire and enable all our people to develop their skills and make the best use of their talents. So for those who love working in retail and interacting with customers, our offer encourages you to learn how to successfully satisfy customers’ needs, as well as manage a retail store to unlock its full potential. If you have the drive, we have the tools to help you develop your talents.

Have a look at our sample learning path for Store Managers.

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Management development
We aim to give managers, at all levels, the skills they need to make an impact and further develop the company's corporate strategy in line with our guiding principles. We look for potential in all our people, and make development recommendations for individuals whose can-do attitude and business knowledge show they have what it takes to become a great leader. As well as attending regional training sessions, you could find yourself developing your skills internationally too.

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Executive development
Systematic talent management forms the basis for executive development schemes and succession planning for top management positions. The individual development of executives is aligned with our strategic objectives. For example, our transparent leadership model opens up career opportunities for executives in all the countries we operate in through regular performance and potential appraisals, and we have a centralised development centre that manages assessments.

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Head Offices’ staff development

Developing and refining your skills to support career progression is our primary learning and development goal for our Head Offices’ staff.  Whether you’re a Category Manager, Marketing Manager, Controller or more, if you love working in a supporting management function of a wholesale business, we offer you opportunities to fine-tune your professional and personal skills.

Have a look at our sample learning path for Category Managers.